Chinese Internet giant Alibaba opened a hotel last Tuesday. We can see artificial intelligence(AI) and robots everywhere in the hotel. The robots can deal with a series of procedures like check-in, lights’ control and room service.
The FlyZoo Hotel opened in Hangzhou, Zhejiang Province. The hotel is known as the company’s first "future hotel".
Customers can check into the new hotel by simply scanning their faces. The facial recognition system is installed in the hotel. It enables customers to use their faces as key cards to open the doors and access other hotel services. Users also can control the lights, television and curtains in the room via Alibaba's voice-activated digital assistant, while robots are deployed to serve dishes, cocktails and coffee.
"The AI-based solution can help customers to save time and relieve hotel employees from their repetitive work," said Wang Qun, CEO of FlyZoo Hotel. "In the future, we will continue to make hotels smarter and more automated, as well as create more customized experiences for consumers," Wang said.
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